Job seeker programs

Workforce Australia Workforce Australia We are a Workforce Australia provider and work with the government program to connect our diverse pool of job seekers, with the right employers and employment opportunities. Tell me more
DES Employment Services DES Employment Services We provide direct access to the DES Employment Services program which can offer tailored support depending on your needs and situation. Tell me more
EPlus Local EPlus Local EPlus Local helps you find paid work, while waiting for your visa application to come through. It is provided in partnership with The Salvation Army. Tell me more
Parent Pathways Parent Pathways Parent Pathways is a free, voluntary support program to help eligible parents plan their path forward by the time their youngest child turns six. Tell me more
See all programs

Your responsibilities when dealing with us.

We all deserve to feel safe and to be treated with respect.

When you contact us, you can expect our staff to provide a simple, helpful and respectful service. We expect you to be respectful to our staff when you do business with us. Respectful behaviour includes all of the following:

  • treating us and other customers with respect
  • explaining what you need without yelling, threatening or abusing our staff
  • listening to our staff so they can help you
  • not filming, recording or photographing our staff without their consent.

Abusive, threatening or violent behaviour

  • We don’t accept abusive, threatening or violent behaviour. When you behave this way, our staff don’t feel safe and can’t help you.
  • If you’re aggressive, we may ask you to leave our premises or end a phone call with you. We may also send you a letter asking you to be more respectful when you contact us again.
  • If you’re violent or make a threat of violence, we’ll call the police.
  • If your behaviour has made our staff or other customers feel unsafe, we’ll put a Managed Service Plan in place.

Our job seeker services

From career counselling to training and upskilling, we have the services to support you – wherever you are in your employment journey.

Training and upskilling Training and upskilling We offer training and upskilling for job seekers, through a range of accredited and non-accredited courses, all designed to prepare you for your next challenge. Tell me more
Post-placement support Post-placement support It’s never just a job to us, so we understand that whilst securing the job is the first step, you are going to need some post-placement support to settle in successfully. Tell me more
Counselling services Counselling services Our team of dedicated Allied Health professionals are here to help you to achieve a better quality of life through targeted mental health support. Tell me more
Work for the dole Work for the dole It’s never just a job, which is why we support Workforce Australia's Work for the Dole initiative, to move job seekers from welfare to work. Tell me more
See all services

Your job seeker journey

Our job finding process is built around your needs with support every step of the way, from getting to know you, to getting you into sustainable employment.

Find out more about your job seeker journey

Tips and resources

To help you find – and stay in – meaningful employment, we’ve put together a range of tips and resources, including guidance on resume writing, interview preparation and dealing with stress.

See all tips and resources